It’s been a busy few weeks, I’m particularly in awe of clinical colleagues who keep delivering direct patient care with compassion and professionalism in the busiest of times.
Sometimes though the activity can seem quite overwhelming, the talented and insightful artist @charliemackesy posted this message on Instagram, encouraging us to just take the next step forward, a simple but important message especially when things can seem overwhelming.
I’ve also been thinking about how we all communicate with each other in organisations and grow dialogue about important complex issues, exploring and understanding challenges is one of the most important elements of our roles. The ever inspiring @Sonia_Sparkles posted this fabulous graphic about the essentials of understanding problems rather than simply reaching for solutions.
This communication is often badged as ‘staff engagement’ and it’s clear we can never do enough of it between staff delivering direct patient care and those in managerial roles. Dialogue needs to be vertical and horizontal and we can all play a part in growing a culture that reaches out, explores issues together, so that we can discover shared solutions to move things forward.
Yet the reality it in the business and requirement to ‘get stuff done’ to keep on top of things it can be challenging to keep engaging ….. then Charlie posted this….
Perhaps a reminder that every conversation is a step in the right direction 😉
Supporting staff engagement and wellbeing comes through in this ‘quintuple’ model of Population Health Management, which extends the original triple aim model of focusing on best use of resources, improving population health outcomes along with enhancing experiences, along with highlighting the needs to actively address health inequalities, it’s always helpful to have a map as we journey onwards!